You are here: Home > Customers
Click to Report a Leak. Not sure what kind of leak you are reporting? Please watch the videos below for more information about the different levels of leaks we encounter.
Click to Report Other Issues such as water theft, missing meter lids, discolored water or to request a meter re-read.
Do you know what makes up your water service from the Birmingham Water Works Board? Watch this video to find out and learn why leak location matters!
What is a LEVEL 1 leak?
What is a LEVEL 2 leak?
What is a LEVEL 3 leak?