Haven’t registered for our Online Customer Portal?

Follow these instructions:

  1. Access our Customer Portal via this link: https://web.bwwb.org/myaccount
  2. Click on ‘Register for Online Access’
  3. Enter:
    • First Name
    • Last Name
    • Username
    • Account number
    • Password (entered twice)
    • Email address
    • PO Box/Street # (Please only enter the PO Box/Street # for mailing address - DO NOT enter street name)
  4. Review and agree to Terms of Service and Privacy Policy.
  5. Confirm you are not a robo-user and click ‘Submit’
  6. Check your email for an activation email with an activation link
  7. Click on activation link in activation email
  8. You will be prompted to enter the user name and the password entered on the ‘Register for Online Access’ screen….then click ‘Login’
  9. You are now logged in to the BWWB Customer Portal where you can view information related to your account and pay your bill.

 

Forgot your Password?

 
Registered online customers who have forgotten their user name or password can go to https://web.bwwb.org/myaccount and click ‘Forgot Username/Password’ to regain access to their account.

Follow these instructions:

  1. Go to https://web.bwwb.org/myaccount and click ‘Forgot Username/Password
  2. Enter Username OR Email address OR Account Number and your mailing PO Box/ Street # (Please enter only the PO Box/Street number of your mailing address - DO NOT enter the street name)
  3. Review and agree to Terms of Service and Privacy Policy
  4. Confirm you are not a robo-user and click Submit.
  5. You will receive an email with a temporary password and a link to ‘Enable your new password’.
  6. Click the link and when prompted, enter your user name and the provided Temporary Password.
  7. You will be asked to create a New Password (entered twice) and then click ‘Change’
  8. You are now logged in to the Online Customer Portal.

 

If you have a question about these instructions or need additional assistance, please click here to contact an EasyPay customer representative.